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Dell OpenManage 6.1.0 Fails To Install on ESX 4.0

Normally, the installation of OpenManage can be run after extracting the archive with the following command unless you want to supply optional arguements.

./srvadmin-install.sh

We had upgraded one of the two servers from VMware ESX 3.5 to 4.0 and upgraded OpenManage from the previous version to 6.1 with no problems. However, on this server, after upgrading VMware from 3.5 to 4.0 we recieved the following error when trying to install OpenManage 6.1. The error message is basically saying that three OpenMange packages were already installed and during the upgrade process could not find asssociated files. The problem with this is that this was a fresh installation and those packages should not have existed at all.

Server Administrator version 6.1.0-426 is currently installed.
Installed components are:
- srvadmin-omilcore-6.1.0-426
- srvadmin-hapi-6.1.0-426
- srvadmin-ipmi-6.1.0-426.DUP
Upgrading Server Administrator to 6.1.0-648

warning: srvadmin-hapi-6.1.0-648.i386.rpm: Header V3 DSA signature: NOKEY, key ID 23b66a9d
Preparing... ########################################### 100%
/var/tmp/rpm-tmp.49620: line 355: /tmp/dellupdatepackage-hapi-12342-24438/omil/prereqcheck/Funcs.sh: No such file or directory
error: %pre(srvadmin-omilcore-6.1.0-648.i386) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping srvadmin-omilcore-6.1.0-648
/var/tmp/rpm-tmp.49620: line 6: /tmp/dellupdatepackage-hapi-12342-24438/omil/prereqcheck/Funcs.sh: No such file or directory
error: %pre(srvadmin-hapi-6.1.0-648.i386) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping srvadmin-hapi-6.1.0-648
/var/tmp/rpm-tmp.49620: line 2: /tmp/dellupdatepackage-hapi-12342-24438/funcs/srvadmin-omilcore.sh: No such file or directory
error: %preun(srvadmin-omilcore-6.1.0-426.i386) scriptlet failed, exit status 1

I called Dell technical support to for assistance since I did not know what the issue was even after Googling. She had me check to see what packages were installed on the system.

rpm -qa | grep srv

With those packages identified she had more remove them.

rpm -e --nodeps --nofiles --noscripts srvadmin-ipmi-6.1.0-426.DUP

rpm -e --nodeps --nofiles --noscripts srvadmin-omilcore-6.1.0-426

rpm -e --nodeps --nofiles --noscripts srvadmin-hapi-6.1.0-426

Once the packages were removed the isntallation was successful. She explained that this was caused by upgrading the BIOS before OpenManage was installed, and that once the BIOS upgrade was complete it was trying to update OpenManage to report the BIOS version. However because OpenManage was not installed it could not update the version and left the packages on the server.

So with that said, you have two options. You can upgrade the BIOS and firmware, remove the orphaned packages, and install OpenManage 6.1 or better yet isntall OpenManage 6.1 then upgrade the BIOS and firmware so that those upgrades are completed successfully. On the other hand, Dell should correct this issue as it is more of a bug than working as it should since the orphaned packages should be deleted if OpenManage is not installed.